# Trial not offered (`trial_not_offered`)

There is no self-serve trial for this company. Book a call.

## Fix: A person opens a link (`fix.kind: link`)

- **The person:** Open the link in the error (fix.url) in a browser and finish the step there: pay, upgrade or connect an account.
- **The agent:** Show the person fix.url, wait until they say it is done, then send the same call again.
- **Run the call again:** no, it returns the same answer.

Every Vamo error body carries `fix` and `docs`. All guides: https://vamotalent.com/docs/errors